Your questions answered!
We've put together some commonly asked questions to give you some more information about South Coast Forklift Training and the training courses we offer.
How much do the training courses cost?
All prices are quoted individually. We believe it is our responsibility to ensure that we supply the correct category and level of training – this is best achieved by careful discussion.
How do I book a training course?
Having chosen and discussed the training you require, you simply phone, email or use our online form to contact us.
How can I be sure I'm booking the correct course?
- Email us a photo of the lift truck and/or the truck's rated capacity plate
- Let us know the make and model number of the truck
- Look at previous certificates
When do I pay?
We ask for a 25% deposit to secure the days chosen for training and then the balance is due once the training is completed. All certification is sent out after full payment has been cleared.
What forms of payment can I use?
We accept BACS bank transfer and all major credit cards including, Visa / Delta / Electron, MasterCard / Eurocard, Maestro, and American Express. Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo. Credit / Debit card payments can be taken over the phone or by PayPal, accessed from the bottom of our contact page.
Will the instructor be accredited with a recognised accreditation body?
Of course! Your instructor will be ITSSAR accredited please feel free to inspect all documents prior to commencing any training.
Who or what is ITSSAR?
ITSSAR is the acronym for the Independent Training Standards Scheme and Register. Founded in 1991; they are one of the four founding members of the Accrediting Bodies Association (ABA), they recognise, approve and accredit a diverse range of courses throughout the UK including construction plant operation, forklift operation, crane operation, lifting, rigging, slinging and signalling.
What do we need to supply to have South Coast Forklift Training visit our site?
A room large enough for students and instructor to work in, sufficient space to carry out practical assessments and testing. Operators will require PPE as per their company’s risk assessments (safety shoes are compulsory).
What happens after the training is finished?
Providing delegates complete the training and assessments to the satisfaction of the instructor they will receive an ITSSAR approved Certificate of Basic Training, an I.D. card with the courses they have been trained and successfully tested on, entry or editing on ITSSAR's TOPS scheme.
The Health and Safety Executive have some more general lift truck frequently asked questions, these can be found here.
If you still can't find an answer to your question, please give us a call on 01329 729 029 or drop us an email at [email protected]