Low Level Order Picker Training

Home / Forklift Courses / Low Level Order Picker Training

LLOP training

Become fully licensed to operate

All our LLOP training courses contain theory lessons in a classroom and practical work using the low-level order picker truck. These courses follow the Health and Safety Commission's approved code of practice and guidance. This means you, as an employer, meet your legal obligations to make sure all LLOP operators receive adequate training.

At South Coast Forklift Training, we understand that everyone prefers a different learning style. Therefore, our courses use a variety of techniques to suit all learners. We use forklift models, videos, PowerPoint, worksheets and handouts to keep everyone interested. Each lesson is then finished with some questions to ensure all information is understood.

The theory work builds gradually allowing time to absorb the information before moving to the next stage. Practical lessons are demonstrated, then trainees are given adequate time to practise under close supervision.

Each course culminates with three stages of testing:

  • A theory test – consisting of 25 questions
  • Pre-use inspection test
  • Practical skills test involving various manoeuvres completed in a safe manner
Licensed LLOP Training

The low-level order picker

Versatile stock picker

Order pickers are available in low, medium and high levels. The low-level version, often known as LLOP is an electric low-level lifting and moving machine. Their function is to assist the operator when picking stock from ground level.

Although mainly used for picking stock, they suit all types of light-duty applications such as horizontal transport, loading and unloading. They are very manoeuvrable and able to carry pallets over a long distance. The operator stands either at the back or in the centre on a small platform.

They are powered by electricity with batteries; some require a separate charger cabinet while others can just be plugged into a 13amp socket and charged from there.


Low Level Order Picker Course Specifications

LLOP training
Low Level Order Picker

Low Level Order Picker



Accrediting Body:
Independent Training Standards Scheme & Register (ITSSAR)

3 : 1 : 1 (3 operators, 1 instructor, 1 machine)

Novice - 1 operator = 1 day, 2 operators = 1 day, 3 operators = 2 days
Experienced - 1 operator = 1/2 day, 2 operators = 1/2 day, 3 operators = 1 day
Safety Refresher - 1 operator = 1/2 day, 2 operators = 1/2 day, 3 operators = 1 day
Conversion - contact us

Contact us


LLOP Course Breakdown

The following list is the elements that make up a novice low level order picker course. For experienced operators, safety refresher and conversion courses the list would be shorter.

  • Course induction
  • The need and reasons for training and statutory requirements (HASAWA 1974 etc.)
  • Introduction to equipment/control familiarisation/principles of operation
  • Identification/use/adjustment of attachments in pre-determined positions including forks
  • Recommended mount and dismount
  • Introduction to motive, steering controls and practice
  • Basic steering exercises – simple courses
  • Advanced steering exercises – figure of 8/chicane/90° approaches
  • Battery charging procedures/maintenance
  • Operator safety code and relevant handout
  • Daily pre-use inspections
  • Engineering principles/rated capacity/stability
  • Simple hydraulics (theory)
  • Introduction to hydraulic controls, handling empty pallets low-level
  • Load types/handling and weight assessment
  • Manoeuvring with loads/ramps and inclines/handling awkward loads*
  • Relevant safety film
  • Vehicle loading and unloading (theory)*
  • Vehicle loading and unloading (practical)*
  • Multi-choice theory test
  • Pre-use inspection test
  • Practical skills test

* To be covered where relevant to operation or facilities permit


From in-depth beginners to safety refresher courses

LLOP Refresher Training

Accredited low level order picker training

All courses are ITSSAR accredited and therefore recognised throughtout your industry.

Novice Operator Forklift Training
Novice LLOP training

For trainees with little or no previous experience operating a low level order picker truck.

Experienced Operator Forklift Training
Experienced LLOP training

Where candidates have relevant, recent experience but, have not received any kind of approved training.

Safety Refresher Forklift Training
LLOP refresher training

Periodic LLOP refresher training is for experienced operators who hold an accredited certificate.

Conversion Forklift Training
LLOP conversion training

Where operators already hold a certificate on a similar machine and wish to qualify on a LLOP.

Delivering the best for your buisiness

Our courses are designed to achieve results

On-site LLOP courses

Every LLOP course we deliver is carried out on our customer’s premises. This gives trainees the advantage of being trained and tested on a machine that is already known to them. Therefore, eliminating the need for them to re-learn on another truck after initial training. On successful completion of this low-level order picker course, operators will know how to use these machines safely and efficiently.

We are happy to offer bespoke training programmes to meet your individual business requirements. We will always work around your needs and environment, to cause minimal disruption.

On-Site Forklift Courses
Facilities Required

Facilities required

Firstly, and most importantly, to carry out your training, we will need the use of your low-level order picker truck. Also, an area where we will not be disturbed, with ample space to carry out basic manoeuvres and testing. Pallets and realistic loads appropriate to your business are useful - the instructor will bring a selection of traffic cones. For the theory lessons, we need sufficient space for the instructor and the trainees to work. A small office with a table, chairs and power will suffice.

All truck operators are required to wear safety boots and any other personal protective equipment as per the company's internal risk assessments. We supply hi-visibility vests.

If unsure about any of the above, contact us to discuss.

LLOP licence certificates

On completion of this low-level order picker training, drivers are fully licensed to operate this category of truck. The qualification is nationally recognised and accepted throughout the industry.

They will also receive the following:

  • An A4 ITSSAR approved LLOP certificate of basic training*>
  • A plastic photo identification card*
  • A written assessment of strengths and weaknesses*

Additionally, operators are entered or edited onto ITSSAR’s TOPS (Trained Operator Passport Scheme) database for future reference.

*There is no additional charge for these

Forklift Licence Certificate
Aftercare from the best in the business!

Five-star aftercare

Our service doesn't end with your training. At South Coast Forklift Training, we pride ourselves on our aftercare. It is what sets us apart from the competition and one of the many reasons our clients return to us. If you need us we are always here to answer any questions and offer advice.

In addition to this, after completing our training courses, clients receive:

  • Advance warning when refresher training is due
  • All relevant Health and Safety documentation
  • Refuelling/recharging poster
  • Seven-day pre-use inspection checklist
  • An authorisation to operate lift trucks form
  • Employer's training record form


Other Accredited Training Courses

Pallet Stacker Training

This pedestrian truck is ideal for handling Euro Pallets. They are very manoeuvrable so ideal for narrow aisles but with the added ability of being able to lift pallets into and out of racking systems. Some models can lift 1.6 tonnes to a height of 6+ metres.


PPT (Rider) Training

The rider version of the powered pallet truck is an electric low-level lifting and moving vehicle. They are very manoeuvrable and suit all types of light-duty applications, such as horizontal transport, loading and unloading.


PPT (Pedestrian) Training

Another powered pallet truck, this time the pedestrian version. Regularly seen in supermarkets shifting pallets onto the shop floor. Often used in partnership with another truck, working on a mezzanine floor or in a basement where access is limited.


Professional Courses Our Customers Love

We look forward to working with you

Rossette Icon

Professional Instruction

ITSSAR accredited courses

Pound Sign Icon

Cost Effective

Premium service for less

Umbrella Icon

Fully Insured

Public liability & indemnity

Ticked Box Icon

Easy Booking

Simple application process

No wonder our clients keep coming back

Feedback from our trainees

Black Quotation Marks

"Friendly approach, very understanding and helpful tutor."

ML, Ferndown, Dorset

Black Quotation Marks

"The training was fun, informative and easy to follow."

JE, Hamble-le-Rice, Southampton, Hampshire

Black Quotation Marks

"I am pleased with everything, very stimulating and brilliantly taught."

TE, Portsmouth, Hampshire

The Health and Safety at Work Act 1974

“It shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees.”